Frequently Asked Questions
Below you will find the answers to questions that we receive from time to time. If you do not find the answer to your question below please feel free to utilize the CONTACT form to reach out and we will be happy to assist you in a timely manner.
Can my organization request a remote safety assessment?
No. Due to the nature of what a Safety Audit/Assessment entails these must be performed & completed on-site in order to accurately identify & record any deficiencies that may be observed.
Can my organization request a remote ISO compliance audit?
Yes. A remote ISO compliance may be requested. These compliance audits are primarily data & objective evidence driven & allow for a remote environment to be effective. Adequate internet services as well as appropriate, distraction free accommodations are requested as to allow a remote compliance audit to run smoothly. Connectivity testing will be performed the day prior to a scheduled remote audit.
How long will it take for my organization to receive its audit/assessment report?
We strive to have a turnaround time for finalized audit reports of no more than 5 business days from the completion of your organization's audit/assessment.
Will my organization's final report identify which standard, clause, or regulation each deficiency is in violation of?
Yes. Each deficiency will clearly state the standard, clause, or regulation that is in violation along with a brief statement that describes the clause or regulation.
How soon can I schedule an audit/assessment of my organization?
Typically an audit/assessment will need to be scheduled no less than 30 days out in order to properly perform a pre-audit evaluation of your organization, its management systems, & audit plan formulation.
Will I receive an audit plan prior to the scheduled audit/assessment?
Yes. Your organization will receive an audit plan no less than 2 weeks prior to the scheduled audit/assessment date in order for your organization to make all necessary arrangements for pertinent attendees and document compilation.
Will I be notified of what documentation is required prior to the scheduled audit/assessment?
Yes. Your organization will receive a pre-audit questionnaire that will list what items will be required so that they may be compiled and ready by the audit/assessment date.
When a compliance deficiency is identified how will it be addressed?
Pertaining to an ISO standards violation they will be placed into one of three categories:
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Major Non-Conformity (Maj-NC)
A non-conformity in this category represents a standards deficiency
that requires immediate remediation. A Maj-NC risks the revocation of
an organization's ISO certification is allowed to persist. a Corrective Action Plan Report shall be initiated & submitted, then if found effective, accepted.
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Minor Non-Conformity (Min-NC)
A non-conformity in this category represents a standards deficiency that will require a Corrective Action Plan Report be initiated & submitted, then if found effective, accepted.
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Opportunity For Improvement (OFI)
A finding in this category represents an opportunity for an organization to improve its Management Systems so that it may maintain a healthy & compliant system without the risk of a finding becoming a non-conformity in the future. OFIs do not require any formal response & are only issued as guidance.
